Hi! I'm Kira, an independent artist working from Canada!
I hope my work can bring some happiness to your day♡
⁺₊☾ ⋆⁺₊ ⋆ ⁺ ⋆ ₊⁺₊☾⋆


Patreon

C O M I N G ✧ S O O N


YEAR 2024

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F.A.Q


ONLINE SHOPWhat is your store's currency?
The shop by default is CAD. You may be prompted to chose to shop in your local currency.
When will you restock an item?
Most of our designs release as limited runs. This means they most likely won't have a restock unless the demand is high.
Who's your manufacturer?
I will not disclose my manufacturer unless it's at my own discretion.
When will my order ship?
For in hand items, Mondays and or Fridays. Sometimes you will receive a shipping confirmation email early, if it's before a shipping day.
When will I receive my preorder item?
All preorder items ship according to the production estimates (subject to change due to manufacturing delays). Current estimates can be found on the status page.
I haven't received my order yet. Do you have a tracking number?
The only way for your order to be tracked is if you update your shipping method to "Tracked Packet" at checkout. Unfortunately if you didn't select this, we have no way of tracking the order.
I received incorrect items / I received a damaged item!
Please send an email to [email protected] with your name, order number, and a photo of the items you received within 5 days of receiving your order and I’ll help address the issue. If 5 days have passed since the delivery date, I cannot address any issues. We appreciate your understanding.
My tracking number says it's been delivered, but I never received it.
1.
Wait a couple of days - in some cases, carriers will prematurely scan packages as "delivered" when they're sitting at the post office waiting to be delivered the next business day, usually due to delivery cut off times.
2. If a few days have passed and you're package's whereabouts are still undetermined, please call the post office to make sure it's not being held there. Sometimes there's notes left in their delivery records of where the package was placed. If you contact your regional/local post office (instead of the national customer service hotline), they're usually able to locate the exact GPS location of where your package was dropped off.3. Try asking your neighbors to see if there was a mix up and delivered to them by mistake. You may be surprised by how often this happens.4.Check your property - could it have gotten placed or blown away somewhere nearby? Be sure to check your yard, front/back door, porch, bushes, etc.We cannot offer refunds/replacements. Once I drop something off to the Canadian Postal Service for shipping, it’s completely out of my hands and no longer belongs to me, especially after it’s been marked
as “Delivered”.
I'm unable to assist in helping you with postal services. Your local post office will be most qualified to help you locate your package!
Returned to Sender
If your order is sent back to us due to an error that is not ours (for example: shipping address provided is incorrect, you didn't pick up your package from the post office, package was refused, package was unclaimed, unpaid customs etc.) you may choose to either have your order reshipped if an alternative address is provided and a re-shipment fee paid, OR you may choose for a refund of the item, minus the shipping costs and processing fees. Please note that the re-shipment fee will be the original cost of shipping.

Preorder/Kickstarter Updates:

ProductProduction StatusEstimated ShippingShop Release
Kitty Trove - Spookyartwork approvalJan 2025Oct 2025
Kitty Trove - Chonkymanu finalizingOct 2024Jan 2025
Kitty Trove - Enchanted☑ Finished☑ ShippedAug/Sept 2024
Kitty Trove - Halloween☑ Finished☑ ShippedOct.2024